Shipping policy

Shipping Policy

Thank you for shopping with Purr & Paw Living.

Orders are processed within 1-3 business days after payment is received.

During periods of high demand, processing may take slightly longer.

Estimated delivery times:

Estimated delivery times are displayed during checkout and may vary depending on the product and destination. Most orders arrive within 5-12 business days.

Delivery estimates are not guaranteed and may vary due to customs, weather conditions, carrier delays, or other circumstances outside our control.

Once your order has shipped, you will receive a tracking number via email.

Tracking information may take 24-72 hours to become active.

Shipping costs are displayed during checkout.

Orders that qualify for free shipping will automatically receive free shipping at checkout.

Customers are responsible for providing the correct shipping address.

If an incorrect address is provided, please contact us immediately. Once an order has been shipped, we cannot guarantee address changes.

If your package appears delayed, please contact us.

We will work with the shipping carrier to investigate and help resolve the issue.